Abstract
Due to the new remote working conditions driven by the consequences of the Covid-19 pandemic, we extend our previous work on sentiment-enabled business process modeling by including crowdsourcing capabilities with a web interface: SentiProMoWeb. These capabilities enable us to perform sentiment-driven business process re-design method with remote stakeholders from different locations. SentiProMoWeb implements an enterprise social information system to capture the feedback from stakeholders in a crowdsourced manner. We demonstrate the crowdsourcing capabilities of our approach with an illustrative scenario by using our SentiProMoWeb software.
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Lüftenegger, E., Softic, S. (2022). Crowdsourced Sentiment-Driven Process Re-design with SentiProMoWeb: Towards Enterprise Social Information Systems. In: Kim, D.Y., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Smart Manufacturing and Logistics Systems: Turning Ideas into Action. APMS 2022. IFIP Advances in Information and Communication Technology, vol 664. Springer, Cham. https://doi.org/10.1007/978-3-031-16411-8_22
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DOI: https://doi.org/10.1007/978-3-031-16411-8_22
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